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MID OHIO ONCOLOGY/HEMATOLOGY, INC., dba
The Mark H. ZANGMEISTER CENTER
3100 Plaza Properties Blvd.
Columbus, OH 43219
(614) 383-6000
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS
TO THIS INFORMATION. PLEASE
REVIEW IT CAREFULLY.
IF YOU HAVE QUESTIONS ABOUT THIS NOTICE OR ABOUT OUR PRIVACY
PRACTICES, PLEASE CONTACT OUR PRIVACY OFFICER, NANCY MERRIMAN, AT:
Mid Ohio Oncology/Hematology, Inc., The Mark H. ZANGMEISTER CENTER, 3100 Plaza Properties Blvd. Columbus, OH 43219; Phone: (614) 383-6000.
Effective Date of this Notice: November
7, 2005. This Notice of Privacy Practices (called “Notice”)
describes how we may use and disclosure your Protected Health
Information (called “PHI”). We must abide by
this Notice when we use your PHI in our office or when we disclose
or share your PHI with others outside of our office. We
may change this Notice at any time. We will keep a copy
of our current Notice posted in the waiting room. If we
revise the Notice, the new Notice will apply to all PHI that
we have in our possession at that time or PHI that we will come
into the possession of in the future. If you would like
a copy of the revised Notice, you may request one by phone, by
letter, or in person the next time that you come into the office. WHY WE ARE GIVING YOU THIS NOTICE
Congress passed a law called
the Health Insurance Portability and Accountability Act in 1996. This law is sometimes called
HIPAA. The HIPAA law requires us to maintain the privacy
of your PHI. We are also required to provide you with this
Notice that explains our responsibilities in using and disclosing
your PHI and also tells you what your rights are and how to complain
if you think that we violated your privacy. WHAT
IS PROTECTED HEALTH INFORMATION (“PHI”)?
Protected
Health Information or PHI is information that we have about you
that is included in your medical and billing records. This
information may identify you and may describe, or is related
to, your past, present, or future physical and mental health. Every
time you visit our office we make a medical record of the visit.
We also make a billing record of your current name, address,
and phone number as well as your health insurance information. We
use the information in your medical record to provide health
treatment to you and the information in your medical and billing
records to obtain payment for that treatment. This medical
and billing record information is called Protected Health Information
or PHI. HOW WE WILL USE AND DISCLOSE YOUR PROTECTED HEALTH INFORMATION
The
following categories describe different ways that we use and
disclose PHI. For each category of uses or disclosures we will
explain what we mean and try to give some examples. Not every
use or disclosure in a category will be listed. However,
all of the ways we are permitted to use and disclose information
will fall within one of the categories. In this Notice,
the word “use” means to review, consult, read, update,
and study your PHI so that we can provide health care to you
to assure that we are caring for you in the best way that we
can and to perform other activities permitted or required by
law. The word “disclose” in this Notice means
that we are providing your PHI to someone outside of our practice
so that he or she can provide care for you, understand your health
condition in order to explain it to you, learn more about your
particular health condition or so that we can get paid for providing
health care to you and to perform other activities permitted
or required by law. These are the activities where we may use
and disclose your PHI:
- For Treatment. One of the most common reasons that we
use or disclose your PHI is to provide health care treatment
to you. We will use the medical and health information
in your medical record to provide treatment to you. We
may disclose your PHI to other health care providers, such as
doctors, nurses and laboratory technicians, medical students,
or hospital personnel who are involved in taking care of you
at the hospital or in other doctor’s offices, so that they
can provide health care treatment to you. An example of how we
use your PHI in our office to provide you with health care treatment
is when a doctor in our office reviews the results of blood work
that you had so that he can provide treatment for you. An
example of how we disclose your PHI is when we send a copy
of your medical record to another doctor who is a specialist
that we referred you to for treatment of a specific problem.
- For Payment. We may use or disclose your PHI so that we
can obtain payment for the health care services that we provide
for you. For example, we may send a statement to you so
that we can receive payment for your health care treatment. If
someone else pays for your health care treatment, such as an
insurance company or Medicare or Medicaid, we may send your PHI
to them in order to receive payment for our health care services
to you. We may also send your PHI to your health insurance
provider in order to receive approval in advance for treatment
that we would like to provide to you.
- For Health Care Operations. We may use or disclose your
PHI for our health care operations. Health care operations
are the business operations of our office that have to do with
maintaining the office as a business and assuring that we provide
quality care to our patients. For example, we may share your
PHI with other doctors and health care professionals in order
to review the care that was provided to you so that we can
be certain that we are providing you with the best health care
possible.
- For Emergency Treatment. We may use or disclose your
PHI to provide you with emergency treatment. If this happens,
we will attempt to obtain your consent for the PHI that we
used or disclosed in order for you to obtain this emergency
treatment as soon after the emergency as possible.
- To Family and Close Friends Involved
in Your Care. We
may disclose your PHI to a family member or a close friend if
those persons accompany you while you are receiving health care
services or if we determine that it is in your best interest
so that we can provide you with the best health care possible. We
may also disclose your PHI to a family member or someone else
who helps pay for your health care treatment. If you do not
want us to disclose your PHI to family members or close friends,
please tell us and we will honor your request unless we determine
that it is not in your best interest to do so.
- Appointments and Reminders. We may use and/or disclose
your PHI to contact you by phone or by mail as a reminder that
you have an appointment, to share results of a test or procedure,
or to discuss a health issue with you. We may leave our
name and phone number on an answering machine, voice mail, or
with someone who answers the phone. We may ask you to sign
into our office on a sign-in sheet so that we can keep track
of who is waiting in the office to be seen and who you are waiting
to see and we may call out your name when it is time for you
to be seen by the doctor. If you do not want us to use
or disclose your PHI in this way, please talk with our Privacy
Officer about completing an “Alternative Communication
Request” form or a “Request for Restriction of Use
or Disclosure of PHI ” form.
- Marketing and Fund-Raising. We may use and/or disclose
your PHI for marketing or fund-raising purposes, such as
to tell you about alternative health care services or treatment
options that may be of interest to you or to contact you as
part of a fund-raising effort.
- Health-Related Benefits and Services. We may use and/or
disclose your PHI to tell you about health-related benefits
or new products or services that may be of interest to you.
- For Communication Purposes. We may use and/or disclose
your PHI to a third party if we have difficulty communicating
with you.
- Business Associates. We may disclose protected health
information to employees in other businesses who assist us in
your health care treatment. When we use business associates,
we require that they agree to protect and safeguard your PHI
before we allow them to be our business associates and before
we disclose your PHI to them.
- For Research. We may use or disclose your PHI for our
own research or for research purposes of other organizations. We
will disclose your PHI to others for research purposes, without
your consent or authorization, only if their research proposal
has been approved by an established, authorized review board
and the researchers have established procedures to ensure the
privacy of your PHI.
- Military and Veterans Activities and
National Security. We
may disclose your PHI to military & veterans personnel
for the purposes of certain military or veterans activities,
for intelligence purposes, for national security or protection
of the President of the United States.
- Worker’s Compensation. We may disclose your PHI
to the Bureau of Workers’ Compensation (“BWC”)
or other similar legally established programs so that they
can provide appropriate health care treatment to you.
- Funeral Directors, Coroners and Organ
Donation Facilities. We
may disclose your PHI to funeral directors, coroners or medical
examiners so that they can identify you, determine why you died,
or perform some other activity permitted or required by law. We
may also disclose your PHI to a facility where you donated
organs.
- Correctional Institutions. We may disclose PHI about
you to individuals in correctional facilities, such as a prison
official who requests information about your health conditions
so that you can receive appropriate health care if you were
to go to jail.
- As Required By Law. We may disclose PHI about you when
we are required to do so by federal, state or local law. If
a law requires that we disclose your PHI, we will do so only
to the extent required by the law. Federal law permits
and/or requires us to disclose your PHI to agencies that perform
health care oversight, public health activities, workers compensation,
food and drug administration, or to report suspected child
abuse, neglect, or domestic violence and similar legally regulated
activities.
- Lawsuits, Court and Administrative Orders. If you are
involved in a lawsuit or a dispute, we may disclose PHI about
you in response to a court or administrative order.
- Law Enforcement. We may disclose information if asked
to do so by a law enforcement official: to identify or locate
a suspect, fugitive, material witness, or missing person;
about the victim of a crime if, under certain limited circumstances,
we are unable to obtain the person's agreement; about a death
we believe may be the result of criminal conduct; or in emergency
circumstances to report a crime; the location of the crime
or victims; or the identity, description or location of the
person who committed the crime.
YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH
INFORMATION You have the following rights regarding PHI we maintain about
you:
- Right to Inspect and Copy. You have the right to inspect
and copy PHI that may be used to make decisions about your care.
Usually, this includes medical and billing records. To
inspect and copy PHI, you must submit your request in writing
on the form provided by our Practice. We will usually respond
to your request within sixty (60) days. If you request
a copy of your PHI, we may charge a fee for the costs of copying,
mailing or other supplies associated with your request. We
may deny your request to inspect and copy your PHI in certain
circumstances. If you are denied access to your PHI, you may
request that the denial be reviewed in certain circumstances.
Another licensed health care professional chosen by the Practice
will review your request and our denial. The person conducting
the review will not be the person who denied your request.
We will comply with the outcome of the review.
- Right to Amend. If you believe that PHI we have about
you is incorrect or incomplete, you may ask us to amend the information.
You have the right to request an amendment for as long as the
information is kept by or for the Practice. To request
an amendment, your request must be made in writing on the form
provided by our Practice. We will usually respond to your
request within sixty (60) days. We may deny your request
for an amendment if it is not in writing or does not include
a reason to support the request. In addition, we may deny your
request if you ask us to amend information that: was not created
by us; is not part of the PHI kept by or for the Practice; is
not part of the information which you would be permitted to inspect
and copy; or is already accurate and complete. If we deny
your request for the amendment, we must let you know in writing. You
have the right to disagree with our denial of your requested
amendment and to have your disagreement placed in your medical
record.
- Right to an Accounting of Disclosures. You have the right
to request that we provide you with an "accounting of disclosures." This
is a list of certain disclosures we made of your PHI that were
not related to treatment, payment, health care operations, or
any of the other routine uses or disclosures described in this
Notice, were not required by law, and for which you did not sign
an authorization. To request this list of disclosures,
you just submit your request in writing on the form provided
by the Practice. Your request must state a time period, which
may not be longer than six (6) years and may not include dates
before April 14, 2003. We will provide the first list you request
within any twelve (12) month period free of charge. For
additional lists, we may charge you for the costs of providing
the list. We will notify you of the cost involved and you may
choose to withdraw or modify your request at that time before
any costs are incurred.
- Right to Request Restrictions. You have the right to request
a restriction or limitation on the PHI that we use or disclose
about you for treatment, payment or health care operations. You
also have the right to request a limit on the PHI that we disclose
about you to someone who is involved in your care or the payment
for your care, like a family member or friend. We
are not required to agree to your request. If we do agree, we will comply
with your request unless the information is needed to provide
you with emergency treatment. We can withdraw our agreement
to a restriction by notifying you, in which case we are no
longer restricted from releasing PHI about you that was created
or received after we notify you. To request restrictions, you
must make your request in writing on the form provided by our
Practice.
- Right to Request Alternative Communications. You have
the right to request that we communicate with you about medical
matters in a certain way or at a certain location. For example,
you can ask that we only contact you at work or by mail. To request
confidential alternative communications, you must make your request
in writing on the form provided by the Practice. We will
not ask you the reason for your request. We will accommodate
all reasonable requests. Your request must specify how or where
you wish to be contacted.
- Right to a Paper Copy of This Notice. You have the right
to a paper copy of this Notice. You may ask us to give you a
paper copy of this Notice at any time. Even if you have agreed
to receive this Notice electronically, you are still entitled
to a paper copy of this Notice. To obtain a paper copy
of this notice, contact the office at the number listed on
the first page.
OTHER USES OF PROTECTED HEALTH INFORMATION.
Other
uses and disclosures of PHI not covered by this Notice or the
laws that apply to us will be made only with your written authorization.
If you provide us authorization to use or disclose PHI about
you, you may revoke that authorization, in writing, at any
time. If you revoke your authorization, we will no longer use
or disclose PHI about you for the reasons covered by the written
authorization. Please understand that we are not able to take
back any disclosures we have already made with your authorization,
and that we are required to retain our records of the care that
we provided to you. CHANGES TO THIS NOTICE
We
reserve the right to change this Notice. We reserve the right
to make the revised or changed notice effective for PHI we already
have about you as well as any information we create or receive
in the future. We will post our revised Notice in our waiting
room and on our website at www.mooh.com. If you would like
a copy of the revised Notice, just ask us for one the next time
you are in our office or call the office and we will mail a copy
to you. COMPLAINTS
If you believe your privacy
rights have been violated, you may file a complaint with our
office and/or with the Secretary of the United States Department
of Health and Human Services. To file a complaint with our
office, contact our Privacy Officer at the number listed on
the first page of this Notice or submit your complaint in writing
on the form provided by our Practice. You may also file a complaint
with the Secretary of the United States Department of Health
and Human Services at: Region V, Office for Civil Rights, U.
S. Department of Health and Human Services, 233 N. Michigan
Avenue, Suite 240, Chicago, Illinois 60601; voice phone: 312-886-2359;
facsimile: 312-886-1807; TDD: 312-353-5693. All complaints to the Secretary must be submitted
in writing and no more than 180 days after the event that you
are concerned about took place. You
will not be penalized for filing a complaint.
Click here to download a PDF
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